Your new messages are automatically stored in your Inbox (unless they have been filtered). Managing the messages in your Inbox and in all other folders, is reviewed in this section.

Note: Messages that arrive in your Inbox can only be read through our service and cannot be viewed in an offline mailer.

Opening the Inbox

Click Inbox in the menu bar. The Inbox page opens, displaying the list of messages currently in you Inbox folder. The list of messages in your Inbox and in all other folders, is referred to as the Message List.

Message List

• Indication of a New (unread) message.
• Who the message is From (the sender).
• The Date it was sent.
• The Size of the message (in Kilobytes).
• The Subject of the message (if one was included).

New messages are received in your Inbox and are listed, sorted by date. Your messages can be sorted by any of the fields listed above, by simply clicking on any of the sort buttons, which appear directly above your message listing.

For example, click on the From sort button and your listing will be sorted by sender name in alphabetical order.

Notes:

1. Messages which have been filtered using Administration or Red List Safety rules, will not appear in your Inbox.
2. Size is included in order to help you control the size and manageability of your mail account. We suggest you continuously maintain your mailbox by deleting large messages and messages with attachments, immediately after reading them.

Read a Message

Select a message from the list and click on its envelope, message number or subject line. The message content will replace the Message List in the center of the screen.

Note: The checkbox, which appears next to each message, is not used for reading messages but for moving and deleting them.

Reply to a Message

From within the Message View page, press the Reply button. The Compose page will open up with the sender's E-mail address in the To field. You can now compose a reply to the message sender. For further assistance, please review the Compose section of this help.

Reply to a Message Sender and all Recipients

From within the Message View page, press the Reply To All button. The Compose page will open up with the sender's E-mail address and the addresses of all of the message recipients, in the To field. The E-mail addresses of those copied on the original message, will appear in the Cc field. You can now compose a reply to the message sender and all of its recipients. For further assistance please review the Compose section of this help.

Forward a Message

From within the Message View page, press the Forward button. The Compose page will open up, containing the content of the message you have just read. You can now forward this message to anyone. All that is required is that you know the recipient's E-mail address. For further assistance, please review the Compose section of this help.

Move a Message into Another Folder

Messages can be moved from any folder to a user-defined folder. Click the checkbox next to the message(s) you wish to move. Press the Move To button and select the folder you would like the message(s) to be moved into. The selected message(s) will be removed from the current folder and placed in the desired folder.

Note: You cannot move messages into the Inbox or SentLog folders.

Delete a Message

Click the checkbox next to the message(s) you wish to delete and press the Delete button. Your message(s) will be removed from the current folder and placed in the Wastebasket. The messages in the Wastebasket are deleted automatically every two days. However, you do have an option of manually deleting message(s) from your Wastebasket at any time by opening the Wastebasket, marking the checkbox next to the message(s) you wish to delete and pressing the Delete button.

Select All

Press this button to select all messages stored in a particular folder, in order to delete them or move them into another folder.

Recover a Deleted Message

Open the Wastebasket by clicking on the Folders button and selecting the Wastebasket from the Folder List. Once the folder has been opened, mark the checkbox next to the message(s) you wish to recover. Then click on the Move To button and select the user-defined folder you would like to move the message(s) into. This will move your message(s) from the Wastebasket to the desired folder.

Note: Messages in the Wastebasket will be automatically removed from the server every two days and you will not be able to recover them after this has been done.

Message View

View Attachments

If your message contains attachments, their names will appear in the Attachments field, located in the message header. By pressing the attachment name, you can save it to your local disk or open it in your browser (if the browser recognizes the file type).

E-mail Address Detection

While viewing a message, the E-mail address(es), which appear(s) in the message body, will be marked red. Clicking on such an address, will open a Compose window, containing the marked E-mail address in the To field.